HHR aims to provide a high standard of service in all areas of our operations. We appreciate any feedback that our customers choose to provide and aim to resolve any complaints and in a timely manner.
HHR clients can expect:
- To be able to provide feedback verbally, in writing via post, email or by completing a hard copy form available in our offices or online by visiting our website
- That we will always take your comments and complaints seriously and encourage you to provide feedback
- To have your feedback dealt with promptly
- That any complaint will be dealt with fairly and professionally, without consequence to you or your status as a client of HHR
HHR is committed to ensuring fair, equitable and transparent processes. We aim to continually improve our services and their delivery and view all feedback as an opportunity for positive action.
Further information on how we deal with complaints is available in our How We deal with your Feedback Guide.
Please complete the form below to provide your feedback on our services and share your experiences with us.