Feedback

HHR is committed to delivering a high standard of service across all operations. We value customer feedback and strive to address any complaints promptly and efficiently.

HHR clients can expect:

  • To be able to provide feedback verbally, in writing via post, email or by completing a hard copy form available in our offices or online by completing the form below
  • That we will always take your comments and complaints seriously and encourage you to provide feedback
  • To have your feedback dealt with promptly
  • That any complaint will be dealt with fairly and professionally, without consequence to you or your status as a client of HHR

HHR is committed to ensuring fair, equitable and transparent processes. We aim to continually improve our services and their delivery and view all feedback as an opportunity for positive action.

If you have any feedback about any aspect of the service of HHR please submit form below or an alternative option:

Post: Client Relations Officer 
Horizon Housing Realty 
PO Box 4222, Robina TC QLD 4230 
Email: feedback@horizonhrl.com.au 
Telephone: 1300 974 618

Feedback

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