Services

What Horizon Housing property management staff will do for you

• Find and appoint a quality tenant:
  • Advertise and screen applicants for your property to get quality tenants;
  • Process applications PRIOR to conducting property inspections;
  • Conduct viewings of properties by prospective applicants;
  • Check rental references;
  • Sign up a quality tenant; and
  • Advertise the property for re-tenancy if required (Fees apply).
• Maintain the property on your behalf (excluding warranty issues):
  • Produce an Entry Condition report prior to tenanting the property;
  • Conduct regular 3 monthly inspections;
  • Organise for maintenance to be carried out; and
  • Complete exit condition reports.
• Collection of rent and other charges:
  • Recoup water consumption charges from the tenant; and
  • Monitor rent payments and pursue rent arrears
• Payment of your rates and Body Corporate Fees (extra 1% of market rent charge applies for this service).
• Act on owners behalf regarding tenancy issues:
  • Handle disputes; and
  • Represent the owner at court attendance (Fees apply).

NRAS owners

• Ensure tenants are eligible for the NRAS scheme prior to signing up for the property;
• Ensure tenants ongoing eligibility for the NRAS scheme;
• Coordinate and lodge NRAS compliant 4 & 7 year valuations; and
• Manage your Australian Government Tax Free Incentive and your State Government contribution.